Jetsetting with Luxperience’s Lindy Andrews

SINGAPORE — Being the Chief Executive of a company that deals with luxury travel means you never have to slum it, right? Not in the case of Lindy Andrews from Luxperience, a trade show that showcases bespoke and luxury products and experiences.

The Sydneysider once travelled from Australia to Europe with just £200 in her pocket. “In my 20s, I worked for airlines for access to cheap airfares,” she shared. “A friend was having a milestone birthday in Europe once. I was so broke but determined to get there, so, with an industry fare and just £200 in my pocket, I took off for a nine-day trip.”

Andrews believes that luxury doesn’t have to cost too much if you travel smart —from investing in little upgrades like premium economy to checking out online house- and car-swapping communities. “Travel experience isn’t about the size of your wallet and it is even easier these days (to travel cheaply).”

Q: Luxperience is a trade show for businesses. How does it affect the average traveller?

A: When buyers go to shows, they are able to experience what the latest trends are and what is on offer; they can then tailor their luxury travel packages for consumers. In addition, we have media at our show to ensure news about products gets out immediately and directly to the traveller.

Q: Since you’re in the luxury travel business, are you a picky traveller?

A: I wouldn’t say I am a “picky” traveller, though who doesn’t love the finer things in our travelling life? For me, it is about great service. The sign of a well-run hotel or experience is the enthusiasm and willingness of the staff. From the welcome through to bidding farewell, a consistent service approach to guests is what will keep me coming back. This may not always be in five-star hotels and restaurants. What I can’t stand is rude and disinterested staff.

Q: So tell us about a travel experience that truly blew your mind.

A: Many years ago, I undertook a hiking expedition through Sumatra in Indonesia. We spent more than six hours hiking through the rainforest to enjoy just two hours with orangutans in their natural habitat. This was 20 years ago, (but) the experience has stayed with me and I still hold it dear.

Q: What destination would you recommend to travellers?

A: Bhutan is a destination that I would highly recommend. It is going to be very popular in 2014! It’s beautiful all year round, there are spectacular monasteries, scenic mountain passes and centuries-old festivals — it is a country steeped in mythology and magic. Serene Lim