New scam emails involving impersonation of Customs officers

SINGAPORE — Warning the public of a fresh round of scam emails, the Singapore Customs urged the public not to fall for correspondences from impostors acting as customs officials to demand for confidential personal information or money.

In a public advisory issued on Sunday (May 7), the Singapore Customs clarified that the emails were not issued by their officers.

“Singapore Customs does not ask for confidential personal information through emails nor do we send official correspondence from personal email accounts such as Gmail, Yahoo, Hotmail or other unofficial email domains,” said the advisory.

These emails typically contain instructions to do one of the following: Open an email link or file attachment, transfer a sum of money to accounts belonging to an individual, provide bank account details or provide confidential personal information such as identification numbers, passwords and/or credit card numbers.

The Singapore Customs have referred the matter to the police for investigation.

Members of the public can contact the Singapore Customs at customs_feedback [at] customs.gov.sg to verify the authenticity of any correspondence from them.