Singapore

Singapore Airlines moves up to 2nd in Skytrax’s World Best Airlines Award

Singapore Airlines moves up to 2nd in Skytrax’s World Best Airlines Award
Reuters file photo
Published: 8:35 PM, June 20, 2017
Updated: 10:47 AM, June 21, 2017

SINGAPORE — National carrier Singapore Airlines (SIA) has been named as the world’s second best airline in the latest passenger survey by international air transport rating organisation Skytrax, moving up one spot from last year’s rankings.

SIA came in behind Qatar Airways, which was second placed in 2016. Last year’s top airline, Emirates, fell to fourth in the latest rankings, behind Japan’s ANA All Nippon Airways.

Skytrax announced the world’s Top 100 Airlines, voted for by airline customers, at the World Airline Awards held at the Paris Air Show in France on Tuesday (June 20). Among other accolades SIA received included being named the Best Airline in Asia, the World’s Best Business Class seat and for having the Best Premium Economy Onboard Catering.

The Singapore national carrier placed 5th for the World’s Best Cabin Staff, 3rd for World’s Best Inflight Entertainment, 9th for World’s Best Airline Cabin Cleanliness, 5th for World’s Best First Class, 3rd for World’s Best Business Class, 4th for World’s Best Premium Economy Class and 5th for World’s Best Economy Class.

"While we are not in the business to win awards, we are honoured whenever we receive them," an SIA spokesperson said. 

"Awards serve as a validation of our efforts in continuing to invest in and enhance the three main pillars of our brand promise — service excellence, product leadership and network connectivity — and are a validation of the hard work and dedication of our staff worldwide. 

"This is especially so as we celebrate our 70th anniversary this year."

Meanwhile, SIA subsidiary SilkAir came in 8th for World’s Best Regional Airline, while Malaysia’s AirAsia was once again named as the best low-cost airline, both in Asia and in the world.

Referred to as the “Oscars of the aviation industry”, the World Airline Awards tracks customer satisfaction of airline services and performance globally.

A survey was conducted among 19.87 million airline passengers from 105 countries between August 2016 and May 2017 to determine the winners.

The top 100 airlines in 2017 according to Skytrax:

  1. Qatar Airways
  2. Singapore Airlines
  3. ANA All Nippon Airways
  4. Emirates
  5. Cathay Pacific
  6. EVA Air
  7. Lufthansa
  8. Etihad Airways
  9. Hainan Airlines
  10. Garuda Indonesia
  11. Thai Airways
  12. Turkish Airlines
  13. Virgin Australia
  14. Swiss Int'l Air Lines
  15. Qantas Airways
  16. Japan Airlines
  17. Austrian
  18. Air France
  19. Air New Zealand
  20. Asiana Airlines
  21. Bangkok Airways
  22. KLM
  23. China Southern
  24. Hong Kong Airlines
  25. Finnair
  26. AirAsia
  27. Cathay Dragon
  28. Norwegian
  29. Air Canada
  30. Aeroflot
  31. Malaysia Airlines
  32. Delta Air Lines
  33. Virgin Atlantic
  34. Korean Air
  35. China Airlines
  36. Alaska Airlines
  37. Aegean Airlines
  38. Aer Lingus
  39. jetBlue Airways
  40. British Airways
  41. easyJet
  42. Iberia
  43. Virgin America
  44. Jetstar Airways
  45. AirAsiaX
  46. Air Astana
  47. Vietnam Airlines
  48. Ethiopian Airlines
  49. South African Airways
  50. Avianca
  51. Saudi Arabian Airlines
  52. Azul Brazilian
  53. Oman Air
  54. Southwest Airlines
  55. Porter Airlines
  56. SilkAir
  57. Indigo
  58. WestJet
  59. LATAM
  60. Scoot
  61. Jetstar Asia
  62. TAP Air Portugal
  63. Alitalia
  64. Eurowings
  65. SAS Scandinavian
  66. Thomson Airways
  67. Philippine Airlines
  68. Brussels Airlines
  69. Copa Airlines
  70. Air Transat
  71. Azerbaijan Airlines
  72. China Eastern
  73. Jet Airways
  74. American Airlines
  75. Fiji Airways
  76. Ryanair
  77. Air Mauritius
  78. United Airlines
  79. LOT Polish
  80. Air Seychelles
  81. SriLankan Airlines
  82. Icelandair
  83. Juneyao Airlines
  84. Gulf Air
  85. Air Berlin
  86. Hawaiian Airlines
  87. American Eagle Airlines
  88. Vueling
  89. Air Nostrum
  90. Tigerair
  91. Kenya Airways
  92. Royal Brunei Airlines
  93. Air Malta
  94. Xiamen Airlines
  95. S7 Airlines
  96. Peach
  97. Royal Air Maroc
  98. Air China
  99. Air Canada rouge
  100. Aeromexico