STB revokes Asia-Euro Holidays’ travel agent licence

SINGAPORE — The Singapore Tourism Board (STB) yesterday (May 23) revoked Asia-Euro Holidays’ travel agent licence.

It urged all affected consumers to contact Asia-Euro Holidays regarding the status of their booking or refund. Asia-Euro Holidays had put up a notice which stated that it had closed for business since May 22.

STB said in a statement that in the event that the travel agent could not be reached or failed to provide relevant service delivery or refund, consumers with travel insurance should approach their insurance providers for assistance.

“Consumers who are not covered by travel insurance can approach the Consumers Association of Singapore (CASE) or the Small Claims Tribunal (SCT), where appropriate,” STB added.

STB said it was monitoring the situation and might consider taking further actions against Asia-Euro Holidays and its directors, if necessary.

It added that it “adopts a serious view against errant travel agents and will not hesitate to take necessary actions to protect consumers’ interests and safeguard the reputation of Singapore’s tourism sector”. CHANNEL NEWSASIA