Survey aims to find how workers can be happier
SINGAPORE — A survey launched yesterday will measure how happy employees are and is also expected to help improve employment conditions for workers here.
SINGAPORE — A survey launched yesterday will measure how happy employees are and is also expected to help improve employment conditions for workers here.
Earlier survey findings by a human resource and a performance-management consultancy in January and last December had shown Singapore workers to be among the world’s unhappiest.
The annual National Workplace Happiness Survey was launched yesterday by the Singapore Human Resources Institute (SHRI), together with research firm Align Group. The new survey, said SHRI Vice-President Goh Jin Hian, differs from those previously conducted as it also aims to identify specific areas for improvement.
The survey, which is supported by the National Trades Union Congress (NTUC) and the Health Promotion Board, consists of 30 questions. It measures the workplace happiness of participants, giving a maximum score of 10, and allows them to see how they fared compared to others.
Dr Goh said the underlying hypothesis of the SHRI’s survey is that workers are unhappy due to psychological well-being or self-actualisation factors. “People are unhappy perhaps because they want to be challenged to do new things; they are not able to maybe fulfil an underlying vision or ideal state for themselves.”
Larger firms are usually able to hire consultants and conduct internal surveys, he added, and thus the SHRI is looking to reach those in small and medium enterprises through this survey.
Meanwhile, NTUC Membership Council Secretary Vivek Kumar said the labour movement expects the survey will help find out “areas that make our workforce happy and ... areas where we can do more”.
The survey is available at http://happyworkplace.sg until July 20 and takes between five and 15 minutes to complete. Its findings will be presented at the Singapore Human Resource Congress on Sept 9.