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True Fitness shuts all gyms and spas in Malaysia, a day after closing down in Thailand

SINGAPORE — Local fitness chain True Fitness has closed all its gyms and spa centres in Malaysia, a day after abruptly shutting its operations in Thailand.

Local fitness chain True Fitness has announced the closure of all its fitness centre across Malaysia. Photo: Unsplash.com

Local fitness chain True Fitness has announced the closure of all its fitness centre across Malaysia. Photo: Unsplash.com

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SINGAPORE — Local fitness chain True Fitness has closed all its gyms and spa centres in Malaysia, a day after abruptly shutting its operations in Thailand.

The firm, which was established in Singapore in late 2004, posted a notice about the latest closure on its Malaysian website on Friday (June 9).

"The past few years have proved challenging, and unfortunately the businesses are no longer financially viable due to evolving market conditions," the statement (http://www.truefitness.com.my/) said without giving further details.

True Fitness said that it was unable to refund its Malaysian customers in cash, adding that arrangements had been made with another fitness centre, Chi Fitness, for customers to continue their workout routines. The fitness chain said it was looking to make a similar arrangement for its spa customers with a "reputable" provider.

The chain's abrupt shutdown in Malaysian follows the one in Thailand on Thursday. Thai media outlet Khaosod English reported that True Fitness did not give its members any prior notice before calling it quits, and did not contact them to offer refunds or compensation.

In response to TODAY’s queries, a True Group’s spokesman said on Friday that the company was unable to sustain its Thai operations “due to the challenging market conditions”. True Fitness in Thailand lost 49 million baht (S$1.99 million) in 2015, according to the Khaosod report.

The company assured customers that the closure in Thailand would not affect the Singapore outlets or a planned expansion in China announced earlier this year.

“The Singapore, Taiwan and China partnership is a totally different legal entity from Thailand. The terms of the partnership are specifically to grow the businesses in Singapore, China and Taiwan. As such, the closure in Thailand will not affect the Singapore outlets or the planned expansion as announced,” the spokesman said.

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