Praise, flattery at work secondary to self-satisfaction

I refer to the commentary “Why flattering your boss can be a dangerous thing” (Aug 7, online).

It presupposes that workers in general like or require extrinsic motivation, such as praise for their work, and discusses the distinctions between praise and flattery and how undue flattery can be detrimental.

In mentioning that praise is a signpost of achievement and exemplary conduct, the writer speaks of a benign intent that benefits the individual who has performed well at work and his colleagues, who have a role model now.

The article also indicated the possibility that praise is the expected result of good work.

Be that as it may, the inclination to accept praise as recognition of one’s work should not be confused with its necessity. This is where we should draw the line based on the values we uphold.

In embracing humility and tenacity, and with a view to emulating the spirit of craftsmanship, we do not reject praise but accept that satisfaction is derived primarily from doing one’s craft well in terms of honing it and learning its lessons.

Similarly, given that we can seek to learn from people who have merits beyond hierarchy or status, pointing out those merits — utilising flattery — is but one of the ways to show respect for our colleagues or superiors.

The premise for rejecting undue flattery stems from the pursuit of a Machiavellian interest — embedded in the social norms of workplaces — in indulging the ego of one’s superior, rather than providing veritable appreciation for the subject of the apparent praise.

It is therefore important to give credit where credit is due and to beware the vicious circle of undue flattery, as highlighted in the article in the example of the downfall of Sunbeam Corp’s chief executive in 2001.

Overall, with our innate sources of motivation, giving and receiving praise should be secondary to completing our tasks and letting our actions speak louder than words and flattery.

As the Chinese saying goes, one’s character and capabilities are revealed over time.