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Sad to see maintenance team being blamed

I am saddened that Transport Minister Khaw Boon Wan put the blame of the recent train breakdown solely on workers involved in maintenance.

SMRT's MRT train leaving Yishun MRT station. Photo: TODAY file photo

SMRT's MRT train leaving Yishun MRT station. Photo: TODAY file photo

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I am saddened that Transport Minister Khaw Boon Wan put the blame of the recent train breakdown solely on workers involved in maintenance.

What about the lack of planning and foresight at the top management level?

When things go wrong, people in the lower ranks are the first to face the music. This will definitely affect the maintenance team’s morale.

Top executives and officers in the civil service are paid to answer to the public and to oversee and foresee potential problems, not to blame their subordinates when things go wrong.

You would not see a blaming culture like this in Japan, where top management will admit their fault publicly and resign.

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