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SMRT should publicise signalling test schedule in advance

SMRT has blamed several train faults and delays on the tests of the new signalling system. It has clarified that the tests must be done during peak hours too.

SMRT has blamed several train faults and delays on the tests of the new signalling system. It has clarified that the tests must be done during peak hours too.

I propose that SMRT publicise its test schedule in advance to allow commuters to make alternative travel arrangements. We recently suffered another disruption during the morning rush hour (“Twin MRT faults on Friday morning not linked”: LTA; Aug 18, online).

Not only does this inconvenience commuters, but it also strains other modes of public transport, as witnessed on Aug 18 when commuters could not board the packed buses plying the North-South Line route.

Telling commuters when the signalling tests are scheduled has several benefits. Commuters could plan ahead, not only for other modes of transport, but also by choosing their time of travel accordingly to avoid any potential MRT disruption.

If the load on the public transport system is evened out a bit, SMRT could use its resources more wisely, instead of being reactive in handling a surge in crowds, activating buses and providing information on train faults.

SMRT would suffer a lesser backlash if a disruption happens, as it would have already warned of a potential train fault owing to the signalling tests, and commuters would not be taken by surprise upon entering a crowded station.

SMRT should consider this suggestion, even at the potential expense of a temporary dip in revenue resulting from commuters choosing other modes of transport. As a public transport provider, it must put the public first.

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