Strict enforcement the best solution to missing trolleys

Lax enforcement has resulted in the misuse and abandonment of shopping trolleys. Prohibiting shoppers from pushing trolleys beyond the mall premises should resolve this perennial problem effectively enough (“FairPrice deploys officers at Jurong Point outlets over missing trolleys”: Sept 3).

While it is good to hand out flyers and put out a video of responsible trolley use as part of education outreach, I doubt these will achieve the desired outcome.

Customers should know that taking trolleys without returning them is wrong, as with taking merchandise out of a store without making payment.

Abandoned and missing trolleys result in a shortage of shopping carts, which in turn inconveniences other shoppers who need to use them inside the supermarket.

Unless FairPrice strictly enforces the initiatives it has come up with, the problem will persist.