Teething issues in digital TV rollout need to be resolved

Digital terrestrial television has been rolled out progressively since December 2013. One can receive digital TV via digital tuners built into a TV set or via a set-top box.

One needs only to connect an aerial to the TV or set-top box to receive digital channels. I have been using the latter method for two years, and the experience has not been smooth or pleasant.

Often, some channels can be received in high definition, while others cannot be detected. Resetting the box, re-scanning the channels and adjusting or changing the aerial do not provide stable solutions. Heavy rain can also affect the signal.

The general population, especially the Pioneer Generation, may not be tech-savvy and would be at a loss for a solution to such technical issues. The alternative is to watch online, but Internet subscriptions come at a cost.

The relevant authority should look into and resolve these teething issues, even as the rollout is under way.