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29 passengers in India miss Scoot flight to Singapore that departed earlier than original schedule

Scoot, Jetstar and Singapore Airlines planes sit on the tarmac at Singapore's Changi Airport, Singapore on 18 Jan, 2021.

Scoot, Jetstar and Singapore Airlines planes sit on the tarmac at Singapore's Changi Airport, Singapore on 18 Jan, 2021.

A Scoot flight that was headed towards Singapore from Amritsar, India, on Wednesday (Jan 18) departed four hours earlier, leaving 29 passengers behind
Scoot said in reply to TODAY’s queries on Thursday that due to "inclement weather conditions affecting departures", the flight was rescheduled to depart the Amritsar airport earlier at 3.45pm, instead of the original departure timing of 7.55pm, both in Amritsar’s time
“Scoot is aware of an incident involving some passengers missing their Scoot flight, TR509, which operated from Amritsar to Singapore on Jan 18, 2023,” the airline added, saying 29 people were affected
The subsidiary of Singapore Airlines also said that the 282 passengers who were booked for the flight were notified on Jan 15 through email or SMS, or both, where possible based on the contact details provided by the passengers
However, an airport official told Asian News International, an Indian news agency, that a travel agent — who booked tickets for 30 people in a group — had not informed the passengers about the change in flight timings and the plane flew with the passengers who had reported on time
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