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Anti-scam police race against time to nab culprits, stop funds being lost but must also win victims' trust

Officers of the Anti-Scam Division pose for a photo during a press event at the Police Cantonment Complex on Jan 27, 2022. From left: Assistant Superintendent of Police (ASP) Lim Min Siang, Deputy Assistant Commissioner of Police Aileen Yap, ASP Felicia Seow and Inspector Eric Low.

Officers of the Anti-Scam Division pose for a photo during a press event at the Police Cantonment Complex on Jan 27, 2022. From left: Assistant Superintendent of Police (ASP) Lim Min Siang, Deputy Assistant Commissioner of Police Aileen Yap, ASP Felicia Seow and Inspector Eric Low.

Officers of the police anti-scam division talked about some of the challenges they faced dealing with scam cases.

Their insights came in the wake of recent high-profile cases such as the OCBC phishing scam affecting hundreds of customers.

One challenge they had was winning the trust of victims and convincing them that they have been scammed.

Though challenging, the officers said they will not give up because they need to stop potential victims from losing more money.

On Friday, the police said that they had nabbed 259 alleged scammers involved in scams amounting to more than S$5.9 million during a two-week operation in January.

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