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Some businesses at The Arcade hit by power failure lasting more than a day

SINGAPORE — Several retail outlets at The Arcade saw their business disrupted for about a day-and-a-half after the mall in Raffles Place was hit by a power failure on Monday (April 4) afternoon. 

Businesses at The Arcade in Raffles Place said that they were affected by a power failure from the afternoon of April 4 to the evening of April 5, 2022.

Businesses at The Arcade in Raffles Place said that they were affected by a power failure from the afternoon of April 4 to the evening of April 5, 2022.

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SINGAPORE — Several retail outlets at The Arcade saw their business disrupted for about a day-and-a-half after the mall in Raffles Place was hit by a power failure on Monday (April 4) afternoon. 

Some business owners interviewed by TODAY said that they lost as much as 100 per cent of their daily takings, with some power coming back only on Tuesday evening.

Mr Chau Kim Wei, 40, owner of Bakery M, said that the outage forced him to toss out more than 500 pieces of bread, costing him about S$2,000. 

"For the whole day, we didn't have any sales. We could not use the oven or electricity. We couldn't make anything all day," he added. 

Ms Susan Ng, 54, an employee at Digital Photo Express-KT Photo on the first level of the building, said that the power failure meant that the shop could not operate.

She told TODAY in Mandarin: "Recently, more people have been taking passport photographs (to apply for or renew passports) but today, I was unable to do any (photo) business at all." 

The Immigration and Checkpoints Authority reported last week that it was receiving about 6,000 passport applications daily, compared to 2,000 before the Covid-19 pandemic.

Ms Ng said that the lights at her shop only came back on at around 5.30pm on Tuesday. 

The business has been badly hit by the pandemic and this was another blow for the shop. 

Some of the shops at The Arcade that were closed on April 5, 2022.

Mr Vanchilabbai Shaifdeen Tajdeen, 52, director of VS Exchange, one of many money changers at the mall, said that the building has been hit by several power outages in recent years.

His revenue on Tuesday was down 90 per cent from what he typically makes in a day, but he declined to provide exact figures.

He had used an extension cable to switch on some lights at his shop but the display screen for the exchange rates, credit card terminals and phone were affected by the power failure. 

When TODAY visited The Arcade at 5.30pm on Tuesday, many stores were closed though it is unclear if they stopped operations because of the power failure.

The escalators were not working. 

At I.Comm Mobile, a stall on the first level, sign was stuck on the shutters informing customers that it would not be operating because of the power outage. 

Businesses on the second and third levels were not as badly affected. 

A store owner on the second level, who declined to be named, said that she has not been able to use her phone lines and credit card terminals. 

"Our lights went off for about 20 to 30 minutes. It's not as serious as those on the first level. 

"But we still cannot use the credit card terminals and phones for the whole of today," she added. 

TODAY has reached out to the managing agent of The Arcade for comments. 

Related topics

power outage The Arcade electricity business retail

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