CPF e-payment service restored
SINGAPORE — Two weeks after the Central Provident Fund (CPF) Board restored its online services, which were disrupted because of a technical glitch, its website has been hit by technical problems again — over its e-payment service.
SINGAPORE — The e-payment service on the website of the Central Provident Fund (CPF) Board, believed to be down since noon yesterday (Dec 28), was restored this morning.
"Members can now use the e-payment service as a payment option for their online transactions on the CPF website," the CPF said in a news release today. "All other CPF e-services remained available throughout and were unaffected."
Shortly after the e-payment service went down yesterday, the CPF posted a notice on its website alerting members of the problem and pointed them to other payment options such as AXS and GIRO.
In response to queries yesterday, a CPF Board spokesperson said the e-payment service makes up less than 0.5 per cent of online transactions daily. The e-payment service is used to repay education loans or make top-ups to their Medisave, for example. Apologising for the inconvenience caused, the spokesperson added: “We are working to resume the website e-payment service as soon as possible.”
Earlier this month, the CPF Board saw much of its online services disrupted for days, before they were fully restored on Dec 19.
Correction: Only e-payment services on the CPF website are down, and not the entire website as may have been suggested in an earlier version of this story. We apologise for the error.