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Gojek drivers to be charged 15% commission from Feb 1, 2023, amid Singapore's 'strong' pandemic recovery

SINGAPORE — Ride-hailing firm Gojek will be increasing its commission collected from its private hire drivers from 10 per cent to 15 per cent come Feb 1, 2023, it said on Monday (Dec 19).

Gojek will be charging its drivers a commission of 15 per cent come Feb 1, 2023, up from 10 per cent.
Gojek will be charging its drivers a commission of 15 per cent come Feb 1, 2023, up from 10 per cent.
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SINGAPORE — Ride-hailing firm Gojek will be increasing its commission collected from its private hire drivers from 10 per cent to 15 per cent come Feb 1, 2023, it said on Monday (Dec 19).

However, this is still lower than the 20 per cent service fee it had previously been collecting from its drivers. The firm had halved its commission since June 21, 2021 to increase its driver's earnings amid the Covid-19 pandemic.

Competitor Grab currently charges its drivers a 20 per cent commission, according to its website.

Gojek said on Monday that it has decided to increase its commission for "at least 12 months" as Singapore continues to "recover strongly" from the pandemic.

"We understand the challenges facing our driver-partners, amid high fuel prices and operational costs, and have consulted with them closely on this decision. As such, we will not be restoring service fees in full," said a Gojek spokesperson.

The firm had previously said its 10 per cent commission rate would last until the end of 2022.

It added on Monday that it will continue its "drivers fee" — where riders are charged S$0.50 or S$0.80 depending on the distance travelled, and the amount given directly to the drivers — until "at least" June 30, 2023.

The company said it will also be making changes to its driver incentive scheme to reward "loyal" drivers, "enabling those eligible to drive with as low as 0 per cent service fees", with more details available on its website.

"These changes are aligned to Gojek’s focus on maintaining a strong, sustainable business in Singapore for the long-term, and supports GoTo’s strategy to accelerate its path to financial independence," said Gojek, referring to its parent company.

In response to queries, ComfortDelGro's group chief branding and communications officer Tammy Tan said its commission for private-hire drivers under its ComfortRide service "remains unchanged".

The transport operator charges an 8 to 10 per cent commission fee, depending on whether the vehicle is rented from the company.

TODAY has also reached out to other ride-hailing companies and taxi operators to check if they will be revising their service fees.

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