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Major tech companies object to new licensing framework for online news sites

SINGAPORE — The Asia Internet Coalition (AIC), an industry association formed by eBay, Facebook, Google, Salesforce and Yahoo!, sent a letter last month to Minister for Communications and Information Yaacob Ibrahim to raise their concerns on the new licensing framework for online news sites.

Photo: Reuters

Photo: Reuters

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SINGAPORE — The Asia Internet Coalition (AIC), an industry association formed by eBay, Facebook, Google, Salesforce and Yahoo!, sent a letter last month to Minister for Communications and Information Yaacob Ibrahim to raise their concerns on the new licensing framework for online news sites.

Under the new rules, introduced last month, websites with more than 50,000 Singapore vistors a month and which carry more than one news story a week must obtain an individual licence. They must also put up a $50,000 bond, and take down prohibited content within 24 hours when told by the Government.

Among their concerns, the AIC said the framework “could stifle innovation, industry development and investment in Singapore” and that it was “ambiguous and onerous”.

Suggesting that the Government “strongly consider reviewing the new regulation in a year or two to assess if it is necessary”, the coalition also called for the opportunity to dialogue with the authorities on the new framework.

The Ministry for Communications and Information (MCI) issued a reply to the AIC yesterday (July 2). In a reply to the media (below), a ministry spokesperson outlined its response to the coalition.



Here is the AIC letter, in full:

Dear Minister Yaacob,

Re: Government’s new licensing framework for online news sites could stifle innovation, industry development and investment in Singapore

The Asia Internet Coalition (AIC) is an industry association formed by eBay, Facebook, Google, Salesforce and Yahoo! Incorporated. The AIC seeks to promote the understanding and resolution of Internet policy issues in the Asia Pacific region.

The AIC is very concerned by the recent move by the government to introduce a licensing regime for online news sites. The Asia Internet Coalition strongly believes in the potential of Internet-enabled communications to benefit society, the economy and citizens. We continue to believe that we are well aligned with Singapore in this regard and have welcomed Singapore’s aim to further establish itself as a cloud computing and data analytics hub in the region. However, this new regulation – and the regulatory trend that this may be indicative of – could unintentionally hamper Singapore’s ability to continue to drive innovation, develop key industries in the technology space and attract investment in this key sector. We also believe that the scope of the regulation and manner in which it was introduced have negatively impacted Singapore’s global image as an open and businessfriendly country. We would welcome an opportunity to engage in a dialogue with the government to share our feedback on the new licensing framework and understand what the evolution of this regime will encompass. We were surprised with the new licensing regime, as the current content regulatory framework has been well understood by business, effective and has not proven to be inadequate in allowing the authorities to address offensive online content. Furthermore, as the MDA has indicated, it has only invoked its powers and issued a takedown notice once in the past two years.

Hence, we view that it is unwarranted and excessive for the government to extend the classlicensing framework to individually license (identified) online news sites in order to ensure regulatory parity. This is an additional layer of regulation, which has also introduced significant business uncertainty for the industry.

Another key concern is that the newly introduced framework is both ambiguous and onerous, which could negatively impact start-ups and multinationals operating or seeking to operate in Singapore:

• The current vague and broad terms in the regulation and implementation will hamper innovation and deter industry growth: While ten sites have been identified and the government has clarified that personal blogs and websites will not fall under the purview of this licensing framework, it remains unclear which specific additional websites will eventually be required to have an individual license. Currently, companies will only know upon notification by the MDA.

The language in the regulation remains vague and broad, and does not reflect the clarifications that the government has made. The government also has not provided clarity on how it would implement the regulation (e.g. when does a website cross the line to become a news site), which companies can reference and adequately assess if the regulation would be applicable to them.

Additionally, it is unclear whether websites that are required to have an individual license will be liable for user-generated comments on their sites. It is essential that legal regimes do not put intermediaries in the untenable position of proactively policing content or hold them strictly responsible for content generated by users. Online platforms have incentives to address misuse of their services. These market solutions should be allowed to operate and evolve within a light-touch regulatory regime that provides clarity for those regulated.

These types of uncertainties have a significant chilling effect on innovation and negatively impact Singapore’s ability to attract investments, both of which are critical to the healthy development of the infocomm and media sector in Singapore. To address this concern we propose that an express statement clarifying that a licensed entity will not be liable for usergenerated content on its platform should be included in the regulation.

• The additional licensing conditions are onerous, regressive and untenable in practice. The 24-hour removal period is too short and fails to take in account the nature of the Internet. The requirement is also particularly difficult for international companies, who will have to negotiate between time zones to comply. Accordingly there remains a serious question about the ability of the online industry to adhere to the license conditions as currently drafted. AIC members do not object to the timely removal of content that does not comply with the Broadcasting Services Act and pursuant Internet Code of Practice. We do however have significant concerns about our ability to make that assessment in reference to content standards in the regulation that are extremely vague and open to broad interpretation and a requirement to take appropriate action within a 24-hour period from notification. We propose that this provision is removed and replaced with a “best endeavors” response within a reasonable timeframe taking into account all of the circumstances. The introduction of a performance bond will hurt startups and smaller organizations, even if this does not necessarily entail cash up front. Startups and smaller firms typically run lean setups and face numerous forms of challenges, such as finding and securing access to financing. The SGD$50,000 performance bond is not a small sum. For successful startups, this bond will serve to be a financial risk, and a burden that they would constantly have to take into account, which could otherwise be an asset.

The case for having a ‘performance bond’ at all is unclear. It sends a very strong wrong message to the Internet community in and beyond Singapore that these changes could presage a more restrictive attitude to the Internet. It also could also set a precedent for more restrictive regimes around the region.

While we appreciate that the MDA has provided further clarifications following the initial announcement, these clarifications should be incorporated into the implementing regulations and we believe that further stakeholder engagement to refine this is necessary.

We would also suggest that the government strongly consider reviewing the new regulation in a year or two to assess if it is necessary.

We hope that the government will engage with all relevant stakeholders as it contemplates further Internet-related regulations, such as the plans to amend the Broadcasting Act to cover online news sites that may not be operating in Singapore.

We would be most willing to work with Singapore on Internet-related issues and provide views where appropriate. Please do not hesitate to reach out to us at director [at] if you have queries, or would like further information on the contents of this letter. Thank you.


Yours Sincerely,

Dr. John Ure

Executive Director

Asia Internet Coalition


When asked for MCI’s comments on the letter, a MCI spokesperson said:


“AIC’s letter was sent to Minister for Communications and Information Dr Yaacob Ibrahim on 14 Jun.

In our reply to AIC, we highlighted that Singapore adopts a light touch approach in regulating the Internet, and this has not changed with the latest tweaks to introduce individual licensing for news sites. The existing Class Licence scheme has been in place since 1996, and Internet content providers are already required to comply with content guidelines in the Internet Code of Practice. Recognising the role of news in shaping opinions and informing decisions, and the increasing reach of online news sites amongst Singaporeans, the Government introduced an individual licence for news sites to ensure greater parity for news providers across traditional and online media platforms.

We also explained that the content standards spelt out under the Internet Code of Practice are intended to safeguard fundamentals most important to the Singapore society, and hence address only the core content concerns. On prohibited materials under the Code, these include materials that incite or endorse ethnic, racial or religious hatred, strife or intolerance, as well as those that offend good taste, decency or morality. These content standards have not resulted in the stifling of online discourse, nor have they prevented netizens from commenting on Government policies.

We also explained to AIC that there are only two additional requirements we have placed on licensed news sites. The first is for news sites to comply with MDA’s directions to take down content that is in breach of content guidelines within 24 hours. This takes into consideration the nature of the Internet and how quickly information can spread, and is important in the management of false news information that may cause mass panic. The second requirement is for news sites to post a $50,000 performance bond. This is meant to ensure that licensees remove prohibited materials found on their websites quickly, when directed to do so by the MDA. MDA has already assured the public that it is prepared to exercise some flexibility where necessary, if a site has issues with putting up the bond.

We noted that MDA had met with representatives of AIC in early June to provide clarifications on the licensing framework. We also invited AIC to participate when MDA embarks on public consultation on the amendments to the Broadcasting Act next year.”

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