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Marina Bay Sands gets Singapore’s first 6-star loos

SINGAPORE – No bad smell, always stocked with toilet paper and hand soap, and environmentally sustainable – this is the mark of a six-star toilet.

There are plans for the mall to upgrade the rest of its 30 five-star restrooms over the next couple of years “to enhance their physical appearance and to allow for further automation”.

There are plans for the mall to upgrade the rest of its 30 five-star restrooms over the next couple of years “to enhance their physical appearance and to allow for further automation”.

SINGAPORE – No bad smell, always stocked with toilet paper and hand soap, and environmentally sustainable – this is the mark of a six-star toilet.

On Tuesday (April 24), three sets of “smart” restrooms – for both genders – in Marina Bay Sands’ (MBS) luxury mall were awarded Singapore’s first six-star accolade by the Restroom Association Singapore (RAS).

Located behind the Chanel boutique on Basement 1 and Level 1 of The Shoppes at MBS, as well as the Dior boutique at Basement 2, the washrooms not only met “excellent service and cleanliness requirements”, said the association, but also adopted smart solutions to improve productivity and efficiency through the use of automated feedback and cleaning systems.

While the technology is not apparent to users, a number of smart solutions installed help the cleaning attendants – who are certified with the Singapore Workforce Skills Qualification in washroom cleaning – to keep the throne rooms in tip-top condition.

For one, a sensor installed in each toilet monitors ammonia levels, with attendants receiving an SMS that the washroom requires some attention once a set threshold level is hit.

A second sensor, placed near each toilet’s entrance, detects the number of times a particular washroom has been visited. With the data, cleaning attendants can estimate when they should replenish consumables such as toilet paper or hand wash.

A third item installed within the restrooms is the state-of-the-art Dyson Airblade V hand-dryer. Without using a heating element, the energy-efficient machine dries hands quickly and hygienically, and is more sustainable compared to regular paper towels.

A real-time feedback system, in the form of a smart device placed at the toilets’ entrance, also allows attendants to keep track of certain areas that might need more attention. For instance, through the device, a user could highlight that a faulty tap might need fixing when they leave negative feedback.

Attendants of these washrooms will also have access to an ozone water system, which supplier Adsec Global said eliminates the need for harsh cleaning chemicals, as ozone water acts as both a “powerful natural disinfectant against bacteria and viruses”, and a highly effective odour remover.

Commenting on its decision to adopt smart technologies for its six washrooms, an MBS spokesperson said the company was constantly looking for ways to enhance productivity by leveraging on technology, and had been conducting pilot trials with the RAS since 2016 before rolling out “the full high-tech solutions this year”.

There are plans for the mall to upgrade the rest of its 30 five-star restrooms over the next couple of years “to enhance their physical appearance and to allow for further automation”, said the spokesperson.

In the pipeline are plans to install waterless urinals, that can eliminate odour while conserving water, and smart trash bins which will notify attendants when they need to be cleaned out.

Under the Happy Toilet Programme launched in 2003, the RAS has been grading public toilets for the cleanliness and state of their facilities, and provision of amenities. The ratings, which start at three stars to a maximum of six stars, are valid for 12 months.

While there are currently 586 five-star toilets in Singapore, the six in MBS are the first to receive the six-star rating.

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