Crucial for companies like SingTel to maintain solid track record

The fire at SingTel’s telephone exchange and also the frequent disruptions to train operations are a concern not only to businesses and consumers, but they have an impact on Singapore as a whole.

These companies operate basic infrastructure here and provide services island-wide. As Singapore is a small country, the future growth of these companies will, to a certain extent, have to depend on international expansion.

It is, therefore, imperative that these companies maintain a solid home track record in operations and excellence in service provision in order to win bids in the international arena. This would also fuel Singapore’s international reach.