SINGAPORE — SingTel mobile customers can look forward to faster and more consistent data speeds in crowded locations as a range of network capacity enhancements are implemented, said the telco today (Dec 10).

Mr Tay Yeow Lian, SingTel’s Vice President of Mobile Core Engineering, said in a statement: “We believe our customers will feel a real difference when the new enhancements are in place. They will enjoy up to 20 per cent faster internet access in crowded places that are prone to network congestion. The chances of encountering a dropped call at these packed locations will also be reduced by as much as 40 per cent.”

Some of these enhancements include the Self Organising Networks (SON), a mobile network management solution that detects area of congestion and re-assigns data handling capacity from neighbouring under-utilised cells to ensure optimal network performance at all time and to minimise the impact of equipment failure.

Another enhancement by SingTel is the small cells technology to provide high-speed mobile coverage in locations where it is impossible to install conventional base stations and radio network equipment.

“We aim to make our networks as future-proof as possible. Feedback from our customers is important, as it helps us to prioritise our network upgrades according to their needs. At SingTel, we strive to provide our customers with the best possible mobile experience wherever they go,” he said.

Using ultra-compact equipment that consumes significantly less power, the small cells solution reduces the time it takes to set up new mobile cells from months to days, according to SingTel.

These enhancements are being progressively rolled-out in locations such as shopping malls, event and concert venues and selected commercial and residential buildings.

“SingTel has invested heavily in is networks to deliver the fastest mobile services in Singapore. We are the only 4G service provider to offer speeds of up to 150Mbps and nationwide dual-band coverage. By investing in new technologies, we seek to provide our customers with an even better experience with their communications and multimedia applications,” said Mr Tay.