Some Lazada sellers have had their orders wrongly cancelled in recent days, in what the e-commerce company said was the "result of an operational error".

These sellers have taken to social media to air their grievances and post their experiences on a Facebook page called Lazada SG Seller Community that is managed by the online marketplace.

One seller shared a message purportedly sent by Lazada on Monday (March 21) night saying that it was "investigating an early order cancellation anomaly", which affected orders that were placed from March 17 to 21. 

Orders placed during the period were cancelled, which led to buyers receiving an automatic refund. 

Affected buyers may lose out on vouchers used to buy their products because refunds are typically issued only for the amount paid.