Ms Lydiawati Ismail took a private-hire car from east to west when train services on a part of the East-West Line were disrupted on Sept 25

Her son who has autism usually takes the train to go home from school

That day, he was waiting at Jurong East MRT Station and had not moved

She found out after checking his location on a phone app and an SMRT worker also called her husband after seeing a tag on her son's bag

Ms Lydiawati shared the experience on TikTok, prompting people to look out for commuters with special needs