Get your fresh notes at ‘pop-up’ POSB ATMs for CNY

SINGAPORE — POSB and DBS customers will be able to withdraw new notes and “good-as-new” notes for the upcoming Chinese New Year at 36 “pop-up” POSB Automated Teller Machines (ATMs) from next Monday (Jan 29).

Customers will also be able to choose from a combination of denominations and select their preferred collection dates at full-service branches when they make their reservations at the DBS and POSB websites.

The “pop-up” POSB ATMs will be available in 27 community clubs islandwide, up from 22 last year, said the bank in a media release on Wednesday (Jan 24).

The machines are available 24 hours everyday, except for the POSB ATM at Chong Pang Community Club, which will be available from 9am to 10pm daily.

Notes can be withdrawn in sums of S$100 (50 pieces of S$2 notes), S$400 (40 of S$10) and S$500 (10 of S$50).

For the first time, customers can also withdraw cash in sums of S$200 (100 of S$2), S$300 (50 of S$2 and 20 of S$10), as well as S$500 (20 of S$10 and six of S$50) at these machines.

POSB ambassadors will also be on hand to guide customers at various new notes “pop-up” ATM locations from Jan 29 to Feb 14, 9am to 9pm, added the bank.

Last year, more than 110,000 customers used the “pop-up” POSB ATMs, with the majority getting their notes beyond the banking hours or over the weekends.

DBS Bank’s managing director and head of consumer banking group (Singapore) Jeremy Soo said customers have told the bank every year that they want to spend less time queuing for their notes and more time with their loved ones.

“We have taken their feedback seriously, which is why we are introducing more pop-up ATM locations this year,” said Mr Soo. “In addition, we have also upgraded our machines to hold more notes.”

POSB and DBS customers who observe Li Chun, an auspicious day traditionally observed by the Chinese to mark the start of spring that falls on Feb 4 this year, can now deposit money into their bank accounts during their “lucky timings” via DBS PayLah!, and stand to win S$88.

Customers who prefer to make cash deposits can continue to do it over 440 POSB and DBS machines with cash deposit functions islandwide.

The bank said an average of S$35 was deposited for each transaction during Li Chun in 2017.