Grab, Gojek and Tada extend temporary driver fees to end-2022; ComfortDelGro to levy surcharge for rides from Mandai parks
SINGAPORE — Grab, Gojek and Tada will extend their temporary driver fees until the end of the year due to high fuel prices, the ride-hailing firms said on Monday (July 25). Separately, ComfortDelGro said that it will levy a temporary surcharge for all taxi trips from the Mandai parks starting from Aug 1 until the of the year.
Grab introduced a flat fee of S$0.50 per ride in April to help its drivers defray higher operating costs. The fee applies to all transport services except the standard taxi service.
"The additional amount will not be subject to the prevailing commission rate and will fully go to our driver-partners," said a Grab spokesperson.
"We will continue to monitor the situation."
Gojek's flat fee has been in place since March. All Gojek trips less than 10km are charged a flat fee of S$0.50. For trips that go beyond 10km, they are subjected to an S$0.80 flat fee.
The company previously said the fee would be in place until at least July 31. It will now be extended until Dec 31.
"With the cost of fuel remaining unstable, this extension will provide continued support to driver-partners and ensure earnings stability for them," said Gojek.
The fee applies to go all GoCar, GoCar Premium and GoCar XL rides, with the exception of GoTaxi as fares based on the taxi’s meter.
Gojek also said the full fee is retained by the driver and not subjected to Gojek's prevailing commission rates.
"With costs of living continuing to rise and the macroeconomic situation remaining uncertain, we need to ensure that we too can be there for them and support them through this period," said general manager of Gojek Singapore Lien Choong Luen.
"The extension will provide much-needed earnings protection and security for our driver-partners, so that they can continue to earn a sustainable livelihood for the long term."
Besides the fee, other existing incentives and measures to support Gojek drivers include a reduction in service fees to 10 per cent on all rides, at least until the end of 2022.
To help offset the fee, Gojek said consumers can continue to use its existing promotion codes and vouchers.
Tada, which introduced the driver's fee on April 4, said that the measure will be helpful in continuing to mitigate drivers' additional costs.
"The driver's fee will be further reviewed should fuel prices drop thereafter," Tada said in a message to consumers.
"We remain committed in helping our driver-partners and will continue to monitor the situation closely."
In a Facebook post on Monday, ComfortDelGro said that the firm will impose a location surcharge for all taxi trips from the Mandai Parks — which comprise the Singapore Zoo, River Wonders and Night Safari — from Aug 1 until Dec 31.
The S$3 surcharge will be imposed every day for taxi rides taken from 4pm to 11.59pm, it said.
Fuel prices have risen in recent months, driven by higher demand for global crude oil as economies reopen, and constrained supplies due to sanctions against Russia.
There has also been an under investment in fossil fuel production over the years, Minister of State for Trade and Industry Low Yen Ling said in Parliament on July 5.
She said the Government would review the fuel retail market to determine if there are other ways to alleviate the pressure on fuel prices.
Last month, Senior Minister of State for Finance and Transport Chee Hong Tat announced that eligible taxi main hirers and private hire car drivers will get a one-off relief of S$150, which they will receive in August.
The relief is part of a S$1.5 billion support package targeted at providing immediate relief for lower-income and more vulnerable groups, said the Ministry of Finance in June.
Private hire car drivers need to have completed an average of 200 trips per month from March 1 to May 31 this year to qualify.
CNA has also contacted Ryde about their temporary driver fees. CNA