Oddle Eats warns customers of impersonation scams on WhatsApp, urges them not to respond
SINGAPORE — Scammers have been posing as employees of food delivery and reservation app Oddle Eats, in a bid to get people to reveal their personal information online.

- Scammers posing as employees of Oddle Eats are trying to get people to reveal their personal information online
- These impersonators send out links to "surveys" via WhatsApp to people at random
- Oddle Eats said that it was first alerted to the scam last Thursday
SINGAPORE — Scammers have been posing as employees of food delivery and reservation app Oddle Eats, in a bid to get people to reveal their personal information online.
In an email sent to customers on Wednesday (June 21), Oddle Eats warned of impersonators sending out links to "surveys" via messaging platform WhatsApp to people at random and falsely claiming to be from the company.
Oddle Eats said that it was first alerted to the scam last Thursday after members of the public contacted the firm to ask if the messages were legitimate.
The company said that its technology team immediately investigated the incident to ensure that there was no data leak, adding that it did not find any suspicious activity and “there is absolutely no indication that there has been a data breach".
As non-Oddle Eats users were contacted by the scammers, the company concluded that the incident was orchestrated by a malicious group impersonating Oddle Eats to contact people using details they had retrieved unlawfully.
Oddle Eats said that it made a police report on Monday and that fewer than 20 people had contacted the support team for assistance.
The company also urged the public to exercise vigilance as the scam is becoming more prevalent, with the scammers also impersonating other brands and apps.
“This is also a reminder that the only way Oddle will ever reach out to you is from one of our verified accounts. This will come from SMS or WhatsApp Senders named ‘Oddle’ or ‘Oddle Eats’ only,” the company said.
Should they be contacted by an impersonator, Oddle Eats also urged the public not to reveal their personal information to the impersonator and to block and report the number to WhatsApp.
In response to TODAY'S queries, Oddle Eats said that the well-being of its users are of utmost importance and the company is committed to maintaining the highest level of security on its platform.
"While this particular scam did not directly result from a data breach, we nonetheless are actively working to enhance our security measures to safeguard our users from any potential scams or unauthorised access," co-founder and CEO of Oddle Eats Jonathan Lim said in a statement.
The public may contact Oddle Eats via its live chat or email the company at contact-eats [at] oddle.me for assistance.