Mr Bean apologises for 'unhappy incident' after woman claims she found cockroach in soya drink; SFA looking into matter
SINGAPORE — A woman drinking soya milk bought from Mr Bean on Monday (March 18) said she got an unpleasant surprise when she sucked a cockroach into her mouth from the drink.
A photo posted by the Facebook user showing a cockroach on the plastic cover of the drink.
This audio is AI-generated.
- A woman took to Facebook to claim that she sucked a cockroach into her mouth from a soya drink bought from Mr Bean at Queenstown on Monday (March 18)
- The user, Pamster Tan, said she spat the critter out immediately
- The Singapore Food Agency said it is looking into the matter
- Mr Bean apologised to Ms Tan and said it had conducted checks at the outlet, but had found no cockroaches there
SINGAPORE — A woman drinking soya milk bought from Mr Bean on Monday (March 18) said she got an unpleasant surprise when she sucked a cockroach into her mouth from the drink.
Responding to TODAY’s queries on Tuesday, the Singapore Food Agency (SFA) said that it is looking into the matter.
Ms Pamster Tan, who posted about the incident on Facebook on Monday, said that she starting drinking the soya milk at 12pm that day after her colleague ordered it from an outlet at Queenstown MRT station.
“Later part of the day, was continuing to drink, I sucked in something that's not a pearl and with a crunch,” wrote Ms Tan.
She did not state how long after she started consuming the drink that she discovered the cockroach.
Ms Tan spat out the unfamiliar item and was shocked to find a cockroach.
“Now I am feeling sick of the thought what bacteria I have been intaking since 12pm!!!”
A representative of Mr Bean apologised to Ms Tan over the "unhappy incident" hours later in a comment made on her Facebook post, saying that it will conduct an internal investigation into the incident.
Ms Venus Ang, assistant director of branding at Mr Bean, told TODAY on Tuesday that the company immediately contacted Ms Tan to ensure that she is fine and is waiting to discuss how it can help with her recovery process.
Manual checks in-store had been conducted to ensure that there is no cockroach infestation, said Ms Ang.
“We have activated our pest control to check on the premises as a precautionary measure. Report is concluded and no sightings of cockroaches.”
SFA said that it takes a serious view in relation to food safety and will investigate all feedback alleging poor food safety practices.
Food operators must play their part by adhering to good food hygiene and preparation practices, and also ensure their premises are clean and well-maintained, said the agency.
“As part of the enquiry and gathering of evidence, SFA may engage the feedback provider for more details and will not hesitate to take enforcement action if sufficient evidence has been obtained.”
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